1. Acceptance of Terms Welcome to Aroma Wellness. By accessing and using our website, Aroma Wellness (the “Website”), and purchasing our products or services (collectively, the “Services”), you agree to abide by the following terms and conditions (the “Terms”). Please read them carefully.

Last Updated: 2025/12/2

2. Website Use and Eligibility
You must be 18 years of age or older, or of legal age in your jurisdiction, to purchase our products.

You agree to use this website only for lawful purposes and to comply with all applicable state and federal laws.

We reserve the right to restrict or terminate your access to the website at our sole discretion.

3. Product Information and Description

3.1 Fragrance Product Characteristics
Our fragrance product (including candles, diffusers, perfumes, etc.) descriptions strive for accuracy, but please note:

Color Difference: Due to screen display settings and different product batches, the actual product color may differ slightly from the website image.

Fragrance Description: Fragrance descriptions are based on our subjective assessment; actual olfactory experience may vary depending on individual olfactory sensitivity, ambient temperature, and humidity.

Burning Time: Candle burning time is an approximation; actual time depends on burning conditions, environment, and usage.

3.2 Safety and Usage Instructions
All fragrance products come with safety and usage instructions. It is your responsibility to read and follow these instructions.

We are not liable for any injury or damage caused by failure to use the product as instructed.

Keep candles, diffusers, and other fragrance products away from children, pets, flammable materials, and poorly ventilated areas.

4. Orders and Payment

4.1 Pricing and Taxes
All prices are shown in US Dollars (USD).

Prices are subject to change without notice.

You are responsible for paying all sales tax, usage tax, and other government taxes associated with your purchase.

4.2 Order Acceptance
Placing an order constitutes an offer to purchase.

An order confirmation email does not constitute acceptance of the order.

The order is accepted and a contract is formed when we send a shipping confirmation email.

4.3 Payment Methods
We accept major credit cards and designated payment platforms.

Payment information is transmitted securely and encrypted.

5. Shipping and Delivery

5.1 Shipping Policy
Domestic orders are generally processed within [number] business days.

International shipping times vary depending on the destination.

Shipping costs will be displayed at checkout.

Risk Transfer: The risk of loss or damage transfers to you once the product is delivered to the carrier.

5.2 International Orders
International customers are responsible for all customs fees, import duties, and tariffs.

We cannot control international shipping times or customs delays.

6. Returns and Refunds

6.1 Special Considerations for Fragrance Product Returns

Due to the hygienic and sensory experience characteristics of fragrance products:

Opened perfumes, essential oils, candles, and diffusers are generally non-refundable unless there is a manufacturing defect.

Unopened products can be returned within 30 days of receipt.

All returns require our prior authorization and a Return Authorization Number (RMA).

6.2 Defective Products
If a product has a manufacturing defect, please contact us within 7 days of receipt.

Photos or video evidence of the defect are required.

Upon confirmation, we will provide a replacement product or a full refund and cover the return shipping costs.

7. Intellectual Property

7.1 Brand and Formula Protection
All brand names, logos, product names, and packaging designs are our intellectual property.

Fragrance formulas and ingredients are trade secrets and protected by law.

Reproduction, reverse engineering, or imitation of our products is prohibited without express written permission.

7.2 Website Content
All content on this website (including text, images, videos, and fragrance descriptions) is protected by copyright law.

No content may be copied, modified, or distributed without authorization.

8. Allergens and Health Statements

8.1 Allergen Statements
Our products may contain known allergens.

A list of key ingredients is provided on the product page, but formula details are trade secrets.

If you have a known allergy, please review the ingredient list or consult a healthcare professional before purchasing.

8.2 Health Statements and Disclaimers
Our products are intended to provide sensory pleasure and are not intended to diagnose, treat, cure, or prevent any disease.

We make no claims regarding treatment or health benefits.

If you experience an allergic reaction or discomfort, discontinue use immediately and consult a healthcare professional.

9. Limitation of Liability

9.1 Product Usage Liability

You assume full responsibility for all risks associated with using our products.

We are not liable for any indirect, incidental, or consequential damages.

In no event shall our total liability exceed the amount you paid for the products.

9.2 Website Availability

We endeavor to ensure the website remains continuously available, but uninterrupted access is not guaranteed.

We may suspend website access for maintenance, updates, or other reasons.

10. Indemnification

You agree to indemnify and hold harmless Aroma Wellness, its officers, directors, employees, and agents from and against any claims, damages, liabilities, and costs arising out of:

Breach of these Terms

Improper use of our products or website

Infringement of third-party rights

11. Privacy and Data Protection

Our Privacy Policy (linked here) governs how we collect, use, and protect your personal information. By using this website, you agree to the practices described in the Privacy Policy.

12. Third-Party Links

The website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. Accessing third-party websites is at your own risk.

13. Applicable Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of the State of North Carolina.

Any dispute shall be submitted to the State or Federal Court of North Carolina for resolution.

The winning party shall be entitled to reasonable attorney’s fees and costs of litigation.

14. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Significant changes will be posted on the website. Your continued use of the website constitutes your acceptance of the updated Terms and Conditions.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us as follows:

Email:Sergey@aromawellness.store

Mailing Address:12128 Westbury Glen Ct; Charlotte, NC 28262

Phone:9852430269