Last Updated: 2025/12/03 Effective Date: 2025/12/01

Welcome to Aroma Wellness!

Your privacy is of utmost importance to us. This Privacy Policy aims to clearly and transparently explain how we collect, use, disclose, and protect your personal information when you visit our website, aromawellness.store (hereinafter referred to as the “Website”), or purchase our fragrance products. Please read carefully.

1. Information We Collect
The information we collect is used to provide you with quality service and a personalized experience, mainly including the following categories:

1.1 Information You Provide Directly
Account Information: When you create an account, we collect your name, email address, and password.

Transaction Information: When you purchase products, we collect your billing address, shipping address, phone number, and payment information (such as credit card number and expiration date). Please note that complete payment card information is processed by our compliant third-party payment processors, and we do not store such complete information.

Preference Information: Fragrance preferences you actively provide (such as favorite scents, occasions), birthday (for member benefits), and records of your communications with our customer service.

Reviews and Content: Your product reviews, photos, or inquiries.

1.2 Automatically Collected Information
When you browse the website, we and our service providers (such as analytics companies) automatically collect certain information using tracking technologies such as cookies and pixel tags:

Device and Usage Information: IP address, browser type, device identifier, operating system, access time, and browsing and clicking behavior on the website.

Location Information: Approximate geographical location (such as city and state) derived from your IP address, used to calculate taxes, shipping costs, and to display related products.

1.3 Information Obtained from Third Parties
We may obtain limited information from third parties (such as social media platforms, when you connect your account through these platforms) to supplement our existing information for marketing and analytics purposes.

2. How We Use Your Information
We only use your information for the following legal purposes:

Fulfilling Contracts: Processing your orders, completing payments, arranging shipments, and managing your account.

Consent: Sending you marketing emails (such as new product and promotional information) with your consent. You can unsubscribe at any time.

Legitimate Business Interests:

Analyzing website usage to improve our website, products, and services.

Preventing fraud and ensuring website security.

Conducting market research and data analysis.

Legal Obligations: Complying with applicable laws and regulations (such as tax reporting).

3. How We Share Your Information

We only share your information and never “sell” your personal information in the following circumstances:

Service Providers: Sharing with trusted third parties who provide services to us, such as payment processors, logistics companies, email marketing service providers, website hosting, and analytics companies. They only access the information as needed when performing tasks on our behalf and are subject to strict contractual confidentiality obligations.

Legal Requirements and Rights Protection: To comply with laws, regulations, subpoenas, or governmental requirements, or to protect our and others’ rights, property, and safety.

Business Transfer: Your information may be part of the transferred assets in the event of a merger, acquisition, or asset sale.

With Your Consent: Other sharing with your explicit consent.

4. Cookies and Tracking Technology

We use cookies to remember your preferences, analyze website traffic, and provide personalized advertising.

You can manage or refuse most cookies through your browser settings. However, please note that disabling certain cookies may affect the full functionality of the website (such as staying logged in, shopping cart functionality).

We may allow third parties (such as advertising networks) to use cookies to serve you advertisements that may be of interest to you based on your activities on and off the website. You can opt out of some interest-based advertising by visiting the NAI opt-out page or the DAA opt-out page.

5. Your Privacy Rights (CCPA/CPRA, etc.)

Depending on your state (e.g., California, Virginia, Colorado, etc.), you may have some or all of the following rights:

Right to Know: To know what personal information we collect about you.

Right to Access and Portability: To request access to and a copy of the personal information we hold about you.

Right to Erasure: To request the erasure of the personal information we have collected about you.

Right to Correction: To request the correction of inaccurate information.

Right to Opt Out: To opt out of the sale or sharing of your personal information for cross-context behavioral advertising.

Right to No Discrimination: To ensure that exercising your privacy rights will not result in discriminatory treatment.

To exercise the above rights, please submit a request using the contact information in Section 9. For security reasons, we will verify your identity before processing.

6. Special Note Regarding Sensitive Fragrance Information

We recognize that fragrance preferences may be related to personal health, religious, or philosophical beliefs, and may be considered “sensitive personal information” under some laws.

We collect and use such sensitive information (such as fragrance preference questionnaires you voluntarily complete) only with your explicit consent to provide you with personalized product recommendations and experiences.

You may withdraw your consent at any time and update or delete your fragrance preferences through your account settings.

7. Data Security and Retention

Security: We employ industry-standard administrative, technical, and physical measures (such as SSL encryption and secure servers) to protect your information from unauthorized access, disclosure, or destruction.

Retention: We retain your information only for the time necessary to achieve the purposes described in this policy, or for extended periods to fulfill legal obligations (e.g., retaining transaction records for 7 years for tax purposes).

8. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect children’s personal information. If you are a parent and believe we have collected your child’s information, please contact us immediately and we will remove it.

9. Policy Changes and Contact Us
Policy Changes: We may update this policy from time to time. Any significant changes will be announced on the website and updated with the “Last Updated Date” at the top. Please check back regularly.

Contact Us: If you have any questions, comments, or wish to exercise your privacy rights regarding this Privacy Policy, please contact us through the following methods:

Email: Sergey@aromawellness.store

Mailing Address: 12128 Westbury Glen Ct; Charlotte, NC 28262